Your privacy is important to us. This policy document sets out how North East Adventures may collect information you provide to us when you use this website, what we do with that information, and the choices you have in how the information is treated.
North East Adventures are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, this will only be used for individual customer or client care, mailing of product details, or individual contact where necessary. We will not sell, distribute or lease your personal information to third parties unless we have your specific permission, or are required by law to do so.
2. What we collect
You are not required to provide any personally identifiable information on public areas of the website, but we may collect information from you as a result of your relationship with North East Adventures, our clients or other service providers, by completing a form on various sections of our website (if applicable), or requesting information from North East Adventures or subscribing to our services.
Such information may include: your name; your postal address; your contact information including your email address, home and mobile telephone numbers; and other information relevant to our clients’ requirements. By using our services, including our website, and providing personal information you are providing your consent to the use of that information in accordance with this policy.
3. What we do with the information we gather
We use this information to understand how best to provide a service to you and our clients, and in particular: to best manage our relationship with you; to provide services or information requested by you – to improve our internal record keeping and audit the use of our website; to improve our products and services; to monitor the performance of our services; to send out via email monthly newsletters & product updates and to organise and promote events about our services.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
The nature of the internet means there cannot be an absolute guarantee about the security of any information you provide, but North East Adventures are committed to ensuring that your information is held securely, and we believe we apply the highest reasonable standards in order to prevent any unauthorised access or disclosure. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. All of us here at North East Adventures are obliged to respect the confidentiality of any information we hold.
North East Adventures may from time to time provide you with information we believe may be of interest to you. If you prefer not to receive any information, such as promotional material, you may inform us of your wish by email to [email protected].
7. Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over other websites. We cannot accept responsibility for the protection and privacy of any information which you provide whilst visiting such sites, which are not governed by this policy. You should exercise caution and look at the privacy statement applicable to the website in question.
8. Controlling your personal information
You have a right to access personal information we may hold about you, to have any inaccurate information corrected and to request we stop using your personal details for marketing. You may inform us by email to [email protected].
NOTE: This policy may be updated from time to time and you should check to ensure you are happy with those changes.
Produced by North East Adventures - Last Updated May 2018